FAQ - Heat Wave Warning
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FAQ - Heat Wave Warning

While a rare issue, there is always a risk that the gummies get damaged in transit due to heat waves that sometimes occur during the summer months. Here are some suggestions:

  1. Pick up at our warehouse, if you can. This will avoid the package being left in the sun. Our address is 4810 Jean Talon West in Montreal, QC.
  2. For home delivery, reach out to Canada Post once you receive your tracking number. You can specify where you’d like your package to be left, preferably away from direct sunlight. For more information, click here.
  3. Keep an eye on your tracking number to make sure you’re home upon delivery, or ask someone else to grab the box from your door.
  4. Vegan gummies tend to be more resistant to the heat due to their ingredients.

 

However, if you do receive a damaged order, contact us  and our team will be more than happy to assist.

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